Privacy & Cookie Policy

Privacy Policy

The GOAT Collection (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details — your name, email address and phone number when you submit an enquiry through our contact form.
• Enquiry content — the subject and message you send us, so we can respond to you.
• Usage data — anonymous information about how you browse the site, collected through cookies (see our Cookie Policy below).

How we use your information

• To respond to your enquiries and provide customer service.
• To process orders and appointment requests where applicable.
• To improve our website, products and services.

Sharing your information

We do not sell, rent or trade your personal data. Personal data collected through the contact form is used solely to respond to your enquiry and is not shared with third parties, except where required by law or where trusted service providers help us operate the site (for example, hosting) under strict confidentiality.

Data retention & security

We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, and we take reasonable technical and organisational measures to protect it against unauthorised access, loss or misuse.

Your rights

You have the right to access, correct or delete the personal data we hold about you, and to object to or restrict its processing. To exercise any of these rights, please contact us via the details on our contact page.

Cookie Policy

This site uses cookies to enhance your browsing experience and analyse our traffic. By using this site — or by accepting cookies when prompted — you consent to our use of cookies.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site work properly, remember your preferences and give us insight into how the site is used.

Cookies we use

• Essential cookies — required for the site to function, such as remembering your cookie consent choice.
• Analytics cookies — help us understand how visitors use the site (for example, which pages are most viewed) so we can improve it.

Managing cookies

You can accept or decline non-essential cookies through the banner shown when you first visit. You can also clear or block cookies at any time through your browser settings — please note that blocking essential cookies may affect how the site works.